Town & Country Services has been servicing the cleaning and restoration needs of New England for 30 years.
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As an IICRC certified firm, Town & Country Services, must:
- Demonstrate proof of insurance.
- Maintain a written customer complaint policy
with documented follow-up. - Provide ongoing education and training, leading to
certification for all technicians. - To abide by the IICRC Code of Ethics
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As an Ethical Service Member, Town & Country must follow the Member Code of Ethics:
- Members will perform their services in accordance with the laws of the city and state that they operate in.
- Members will protect client interests by providing valuable consumer information they need in making wise service decisions.
- Members will not misrepresent services to a client or infer that additional services must be purchased for an extra cost once a firm quote has already been presented.
- Members will not utilize "Bait-and Switch" business practices of advertising low-price offers that they have no intention of honoring.
- Members will not exercise commission-only hiring practices which compels employees to exercise unethical hard-sell tactics solely for the purpose of creating a livable wage at the expense of clients' true service needs.
- Members will not misrepresent facts about
warranties or quality of service. - Members will strongly guarantee their work.
- Members will be ethical and honest in all of their business and professional relationships.














I do not have adequate words to express my gratitude to the entire T&C organization.
Thank you all for a terrific job - well done. Even perhaps preventing an illness to my husband or myself.
